{"id":2688,"date":"2021-02-04T13:50:37","date_gmt":"2021-02-04T12:50:37","guid":{"rendered":"http:\/\/www.imperialcasino.eu\/strazny\/?page_id=2688"},"modified":"2021-06-04T15:33:54","modified_gmt":"2021-06-04T13:33:54","slug":"obchodni-podminky","status":"publish","type":"page","link":"https:\/\/www.imperialcasino.eu\/strazny\/obchodni-podminky\/","title":{"rendered":"V\u0161eobecn\u00e9 podm\u00ednky rezervace"},"content":{"rendered":"

<\/h3>\n

V\u0161eobecn\u00e9 podm\u00ednky rezervace<\/strong><\/h3>\n

1.1.\u00a0\u00a0 Tyto v\u0161eobecn\u00e9 smluvn\u00ed podm\u00ednky upravuj\u00ed podm\u00ednky rezervac\u00ed p\u0159es webov\u00e9 str\u00e1nky www.imperialcasino.eu\/strazny. Spole\u010dnost APEX gaming EUROPE a.s.<\/strong> provozuje hotel pod n\u00e1zvem
\nImperial Casino Str\u00e1\u017en\u00fd HOTEL<\/strong>.<\/p>\n

1.2.\u00a0\u00a0 Nav\u0161t\u00edven\u00edm a prohl\u00ed\u017een\u00edm na\u0161\u00ed webov\u00e9 str\u00e1nky, jej\u00edm pou\u017eit\u00edm a proveden\u00edm rezervace potvrzujete, \u017ee jste si p\u0159e\u010detl\/a n\u00ed\u017ee uveden\u00e9 smluvn\u00ed podm\u00ednky, a \u017ee jste jim porozum\u011bl\/a a souhlas\u00edte s\u00a0nimi.<\/p>\n

1.3.\u00a0\u00a0 Spole\u010dnost Apex gaming EUROPE a.s<\/strong>. m\u00e1 s\u00eddlo na adrese V\u00e1clavsk\u00e9 n\u00e1m\u011bst\u00ed 808\/66, Praha 1, 110 00 Nov\u00e9 M\u011bsto. I\u010cO: 47252481<\/p>\n

1.4.\u00a0\u00a0 Rezervac\u00ed p\u0159es webov\u00e9 str\u00e1nky\u00a0www.imperialcasino.eu\/strazny vstupujete do p\u0159\u00edm\u00e9ho (pr\u00e1vn\u011b z\u00e1vazn\u00e9ho) smluvn\u00edho vztahu s\u00a0Apex gaming EUROPE a.s., a proto prohla\u0161ujete, \u017ee je V\u00e1m 18 let a v\u00edce, a \u017ee akceptujete zodpov\u011bdnost za v\u0161echny platby, kter\u00e9 byly ud\u011bl\u00e1ny Va\u0161\u00edm jm\u00e9nem nebo kreditn\u00ed kartou a potvrzujte, \u017ee V\u00e1mi uveden\u00e9 informace jsou pravdiv\u00e9 a spr\u00e1vn\u00e9.<\/p>\n

1.5.\u00a0\u00a0 Ve\u0161ker\u00e9 Va\u0161e objedn\u00e1vky rezervace budou pova\u017eov\u00e1ny za Va\u0161i v\u016fli zakoupit po\u017eadovan\u00e9 ubytov\u00e1n\u00ed a dal\u0161\u00ed slu\u017eby, kter\u00e9 jsou v\u00a0nab\u00eddce. Apex gaming EUROPE a.s. nen\u00ed smluvn\u011b zav\u00e1z\u00e1na zajistit V\u00e1mi objednan\u00e9 slu\u017eby za nab\u00edzen\u00e9 ceny do t\u00e9 doby, ne\u017e je Va\u0161e rezervace potvrzena a Apex gaming EUROPE a.s. obdr\u017e\u00ed platbu v\u00a0pln\u00e9 v\u00fd\u0161i za objednan\u00e9 slu\u017eby \u010di kreditn\u00ed kartu pro pot\u0159eby garance ubytov\u00e1n\u00ed.<\/p>\n

Rezervace<\/strong><\/h4>\n

2.1.\u00a0\u00a0 Prost\u0159ednictv\u00edm webov\u00fdch str\u00e1nek www.imperialcasino.eu\/strazny je mo\u017en\u00e9 si vytvo\u0159it standardn\u00ed online rezervac\u00ed pokoje.<\/p>\n

2.2. Rezervaci lze tak\u00e9 vytvo\u0159it telefonicky na \u010d\u00edsle +420 388 437 011<\/strong> nebo emailem na: reception.strazny@imperialcasino.eu<\/p>\n

Tvorba online rezervace<\/strong><\/h4>\n

3.1.\u00a0\u00a0 P\u0159i tvorb\u011b online rezervace prost\u0159ednictv\u00edm webov\u00fdch str\u00e1nek www.imperialcasino.eu\/strazny je t\u0159eba dodr\u017eet n\u00e1sleduj\u00edc\u00ed postup. \u00a0vyplnit rezerva\u010dn\u00ed formul\u00e1\u0159 se v\u0161emi po\u017eadovan\u00fdmi \u00fadaji, kter\u00e9 se t\u00fdkaj\u00ed ubytov\u00e1n\u00ed (v\u00fdb\u011br po\u017eadovan\u00e9ho \u00a8pokoje, datum pobytu, po\u010det osob a p\u0159\u00edpadn\u011b slevov\u00fd k\u00f3d) a pot\u00e9 kliknout na REZERVOVAT. V dal\u0161\u00edm kroku jste p\u0159esm\u011brov\u00e1ni na str\u00e1nku, kde vypln\u00edte rezerva\u010dn\u00ed formul\u00e1\u0159 a zvol\u00edte zdali chcete uhradit pobyt v hotovosti na m\u00edst\u011b nebo online p\u0159evodem, kdy mus\u00edte zadat detaily sv\u00e9 kreditn\u00ed karty. Platebn\u00ed podm\u00ednky jsou dvoj\u00ed: Bu\u010fto zvol\u00edte platbu prost\u0159ednictv\u00edm Va\u0161\u00ed kreditn\u00ed karty a nebo zvol\u00edte\u00a0standardn\u00ed rezervaci<\/u> \u2013 platba na recepci\u00a0hotelu . Po fin\u00e1ln\u00edm odsouhlasen\u00ed a odesl\u00e1n\u00ed rezervace, obdr\u017e\u00edte potvrzen\u00ed rezervace, ve kter\u00e9m jsou zobrazeny v\u0161echny podrobn\u00e9 informace o\u00a0Va\u0161\u00ed rezervaci.<\/p>\n

3.2.\u00a0\u00a0\u00a0V\u00a0p\u0159\u00edpad\u011b, \u017ee si zvol\u00edte jako\u00a0zp\u016fsob platby okam\u017eitou p\u0159edplatbu\u00a0prost\u0159ednictv\u00edm kreditn\u00ed karty, tak hotel po obdr\u017een\u00ed objedn\u00e1vky, na\u00fa\u010dtuje \u010d\u00e1stku rezervace na kreditn\u00ed kartu uvedenou v\u00a0rezervaci. Pokud by rezervace m\u011bla b\u00fdt hrazena kreditn\u00ed kartou 3.strany, tzn. \u017ee klienti, kte\u0159\u00ed budou na hotelu bydlet, nebudou m\u00edt u\u00a0sebe kreditn\u00ed kartu, kterou bude provedena platba, kontaktujte n\u00e1s e-mailem na xxxxx , abychom V\u00e1m zaslali link na zabezpe\u010denou platebn\u00ed br\u00e1nu, kde bude platba provedena.<\/p>\n

3.3.\u00a0\u00a0 Pokud autorizace platby prob\u011bhne v po\u0159\u00e1dku, obdr\u017e\u00edte potvrzuj\u00edc\u00ed email spolu s potvrzen\u00edm rezervace a fakturou. Pokud potvrzuj\u00edc\u00ed email neobdr\u017e\u00edte nebo v p\u0159\u00edpad\u011b jak\u00fdchkoliv dotaz\u016f, pros\u00edm, kontaktujte na\u0161e rezerva\u010dn\u00ed odd\u011blen\u00ed na emailov\u00e9 adrese reception.strazny@imperialcasino.eu<\/a>\u00a0. V\u017edy uv\u00e1d\u011bjte \u010d\u00edslo rezervace, kdy\u017e komunikujete s rezerva\u010dn\u00edm odd\u011blen\u00edm.<\/p>\n

Zm\u011bny rezervac\u00ed<\/strong><\/h4>\n

4.1.\u00a0\u00a0 Ve\u0161ker\u00e9 zm\u011bny rezervac\u00ed (zm\u011bna jm\u00e9na, data rezervace, typu pokoje, apod.) je t\u0159eba d\u011blat p\u00edsemn\u011b zasl\u00e1n\u00edm emailu s po\u017eadovanou zm\u011bnou na reception.strazny@imperialcasino.eu .<\/p>\n

4.2.\u00a0\u00a0 Ka\u017ed\u00e1 zm\u011bna V\u00e1m bude zp\u011btn\u011b potvrzena, pokud ji p\u016fjde prov\u00e9st. Pokud zm\u011bnu nelze prov\u00e9st, budete o\u00a0tom tak\u00e9 informov\u00e1ni.<\/p>\n

Ceny<\/strong><\/h4>\n

5.1.\u00a0\u00a0 Na na\u0161ich webov\u00fdch str\u00e1nk\u00e1ch v\u017edy uv\u00e1d\u00edme cenu za pokoj\/noc a celkovou cenu za pobyt. V rezerva\u010dn\u00edm formul\u00e1\u0159i p\u0159i tvorb\u011b rezervace je uvedena cena v K\u010d a EUR.<\/p>\n

5.2.\u00a0\u00a0 Platba prost\u0159ednictv\u00edm kreditn\u00ed karty m\u016f\u017ee b\u00fdt provedena\u00a0 v K\u010d nebo EUR.<\/p>\n

5.3.\u00a0\u00a0 Sm\u011bnn\u00e9 kurzy jsou denn\u011b stanoveny\u00a0 a vych\u00e1zej\u00ed z kurz\u016f banky. Informace o kurzu a celkov\u00e9 cen\u011b , kter\u00e1 byla str\u017eena z va\u0161\u00ed kreditn\u00ed\/debetn\u00ed karty, je v\u017edy uvedena na faktu\u0159e, kterou obdr\u017e\u00edte v p\u0159\u00edloze potvrzuj\u00edc\u00edho emailu.<\/p>\n

Platebn\u00ed podm\u00ednky<\/strong><\/h4>\n

6.1.\u00a0\u00a0 Zp\u016fsob platby z\u00e1vis\u00ed na volb\u011b<\/p>\n

6.2.\u00a0\u00a0 Online rezervace na str\u00e1nk\u00e1ch www.imperialcasino.eu\/strazny<\/a>\u00a0 a proveden\u00ed platby v\u00a0hotovosti na m\u00edst\u011b<\/p>\n

6.3.\u00a0\u00a0 Online rezervace na str\u00e1nk\u00e1ch www.imperialcasino.eu\/strazny<\/a>\u00a0 a proveden\u00e9 platby online p\u0159es platebn\u00ed br\u00e1nu.<\/p>\n

6.4. Proveden\u00e9 platby v hotovosti na recepci Imperial Casino Str\u00e1\u017en\u00fd<\/p>\n

6.5. Poskytovatel platebn\u00ed br\u00e1ny: spole\u010dnosti ComGate Payments, a.s<\/a><\/p>\n

ComGate Payments, a.s.
\nGo\u010d\u00e1rova t\u0159\u00edda 1754 \/ 48b, Hradec Kr\u00e1lov\u00e9
\nE-mail:\u00a0platby-podpora@comgate.cz<\/a>
\nTel: +420 228 224 267<\/p>\n

Storno podm\u00ednky<\/strong><\/h4>\n

7.1.\u00a0\u00a0 Proveden\u00edm rezervace akceptujete p\u0159\u00edslu\u0161n\u00e9 storno podm\u00ednky v\u00a0p\u0159\u00edpad\u011b\u00a0nedojezdu na hotel.<\/p>\n

7.2.\u00a0\u00a0 Ve\u0161ker\u00e1 storna nebo zm\u011bny rezervace mus\u00ed b\u00fdt ud\u011bl\u00e1ny p\u00edsemn\u011b emailem na adresu\u00a0reception.strazny@imperialcasino.eu<\/a>. Va\u0161e storno nebo zm\u011bna rezervace V\u00e1m bude zp\u011bt p\u00edsemn\u011b potvrzena.<\/p>\n

7.3.\u00a0\u00a0 p\u0159i standardn\u00ed online rezervaci s \u00fahradou na m\u00edst\u011b – bez storno poplatku.<\/p>\n

7.4.\u00a0\u00a0\u00a0p\u0159i standardn\u00ed online rezervaci s \u00fahradou p\u0159es online platebn\u00ed br\u00e1nu nebude platba za rezervaci platn\u00e1, ale bude nab\u00eddnut n\u00e1hradn\u00ed term\u00edn nebo nebude \u010d\u00e1stka za rezervaci vr\u00e1cena.<\/p>\n

St\u00ed\u017enosti<\/strong><\/h4>\n

8.1.\u00a0\u00a0 Jestli\u017ee m\u00e1te st\u00ed\u017enost na kvalitu ubytov\u00e1n\u00ed \u010di v\u00fdhrady k\u00a0poskytovan\u00fdm slu\u017eb\u00e1m, sna\u017ete se v\u0161e okam\u017eit\u011b \u0159e\u0161it na m\u00edst\u011b s\u00a0recepc\u00ed p\u0159\u00edpadn\u011b s\u00a0veden\u00edm hotelu a umo\u017enit jim, aby situaci mohli co nejrychleji napravit.<\/p>\n

8.2.\u00a0\u00a0 V\u00a0p\u0159\u00edpad\u011b, \u017ee nen\u00ed mo\u017en\u00e9 probl\u00e9m vy\u0159e\u0161it na m\u00edst\u011b, za\u0161lete n\u00e1m Va\u0161i st\u00ed\u017enost na email\u00a0reception.strazny@imperialcasino.eu nejpozd\u011bji do 30 dn\u016f od data Va\u0161eho n\u00e1vratu. Va\u0161e st\u00ed\u017enost bude pro\u0161et\u0159ena.<\/p>\n

Apex gaming EUROPE a.s.<\/strong> si vyhrazuje pr\u00e1vo zm\u011bnit tyto obchodn\u00ed podm\u00ednky. Je va\u0161\u00ed povinnost\u00ed pravideln\u011b kontrolovat zn\u011bn\u00ed t\u011bchto obchodn\u00edch podm\u00ednek p\u0159ed ka\u017edou rezervac\u00ed a obezn\u00e1mit se s jejich p\u0159\u00edpadn\u00fdmi zm\u011bnami.<\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

V\u0161eobecn\u00e9 podm\u00ednky rezervace 1.1.\u00a0\u00a0 Tyto v\u0161eobecn\u00e9 smluvn\u00ed podm\u00ednky upravuj\u00ed podm\u00ednky rezervac\u00ed p\u0159es webov\u00e9 str\u00e1nky…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2688","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.imperialcasino.eu\/strazny\/wp-json\/wp\/v2\/pages\/2688","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.imperialcasino.eu\/strazny\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.imperialcasino.eu\/strazny\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.imperialcasino.eu\/strazny\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.imperialcasino.eu\/strazny\/wp-json\/wp\/v2\/comments?post=2688"}],"version-history":[{"count":0,"href":"https:\/\/www.imperialcasino.eu\/strazny\/wp-json\/wp\/v2\/pages\/2688\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.imperialcasino.eu\/strazny\/wp-json\/wp\/v2\/media?parent=2688"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}